The CitrusWow! Multi Step Cleaning System
Upon introduction, you and our New Brunswick carpet cleaning technician will engage in a "pre-cleaning inspection" of your serviceable areas. Our objective is to ensure that in addition to giving you an overall great experience, that we also focus on any problem areas and ensure that any specific concerns that you have are addressed in advance of the carpet cleaning service. We are guests in your home and every home is different. We need your input to provide you with the best possible service.
Your CitrusWow! technician will pretreat all areas, not just traffic areas and stains. We use only homesafe citrus-based products that effectively clean and deodorize.
We move and put back most furniture. Please remove all small breakables before we arrive. We ask that any furniture left in the room be left in its original position. We have a system for furniture movement that works well for CitrusWow!.
Upon completion of the pretreatment process, your CitrusWow! New Brunswick carpet cleaning technician will commence a full, complete hot water extraction with a powerful truck mounted unit to remove embedded soil and stains. A complete freshwater rinse removes contaminants and residue from your carpet and upholstery. All that is left is fresh clean material with no chemical residues. All types of cleaners claim to be the best, however, we only use equipment and techniques recommended by the worlds largest carpet manufacturers.
Any moved furniture will be placed on protective plastic pads or foam blocks. Please do not move or replace these items until the carpets are completely dry.
If you opt for an application/reapplication of carpet or upholstery protectant it would be done at this point. As your property is damp from the cleaning, capillary action draws the protectant deep into the material ensuring the best possible coverage and adhesion.
Your CitrusWow! technician will take you on a tour of the serviced areas that he has now completed cleaning. We want to make sure you are 100% satisfied with our carpet cleaning service. If there is a concern that needs to be addressed, our "post cleaning inspection" will identify it and we can take the proper action now.
The CitrusWow! post cleaning inspection is another example of our commitment to you,
our customer and most important asset!